FAQs

General

What is warehouse lifting equipment?

Any work equipment for lifting and lowering load

What is the most suitable handling equipment inside the warehouse?

Depending on the needs but often seen are trolley, pallet jack, scissor lift and forklifts.

What is the most common forklift used in a warehouse?

Counterbalance forklifts are the most popular model of forklift.

Does a forklift use hydraulics?

Forklifts use a combination of hydraulics, a pulley system and other things to lift heavy materials across different distances.

What gas is used for forklift?

Compressed Natural Gas (CNG) and Liquefied Petroleum Gas (LPG)

Can I also transport goods on a pallet?

Yes

What are the different types of scissor lifts?

We are selling manual and electric

What is a hydraulic scissor lift table?

A hydraulic scissor lift table is a heavy-duty unit that is designed and constructed to raise or lower goods. Typically lift tables are used to raise large, heavy loads through relatively small distances.

What are the sizes of scissor lifts?

It varies but we have a smallest with 150kg capacity.

How many hours does a scissor lift last?

All scissor lifts are slightly different. A scissor lift will only count the hours as it is in motion, so if you are hanging drywall or doing electrical, it's not counting those hours. So, we would say that a scissor lift can last about 500 to 1,000 hours of movement.

Can scissor lifts get rained on?

Basically used for indoor and it is not recommended to use any type of scissor lift in heavy rain

How high can a walkie stacker go?

Depending on the unit, the highest we have is 3.5M

What is a straddle stacker used for?

Particularly lifting suitable both open and closed pallets

How much weight can a pallet jack handle?

Depending on the unit. We are selling pallet jack with a loading capacity of 2T to 5T.

How high can an electric pallet jack lift?

Highest we have is 1040mm

How high can a manual pallet jack lift?

Highest we have is 800mm

Can you use an electric pallet jack in the rain?

Indoor, not recommended to use outside

What is a jib attachment?

Forklift jibs are a common attachment that when fitted to a forklift expand its capabilities to become a multi-purpose lifting machine.

What is the primary lifting attachment on a forklift?

Probably the most common attachment are forklift sideshifters.

How many pallets can a forklift carry?

Depending on the capacity of the forklift

Orders

Are there forklifts that can be powered by LPG and CNG?

Yes we have options available

Can I get finance for a forklift?

Our SOP is that we can only send paid orders. Clients can request a quote then they can forward to the account/finance department.

Do you offer a discount for bulk orders?

Yes

Am I able to view the product prior to purchase?

Yes, they can visit the warehouse.

Do you sell and service overseas?

What if I need parts?

If an item was bought here we usually have parts available.

Warranty, Returns & Refunds

What do I do if a product was damaged during shipping?

You need to email us with photos attached and a description of the problem so we can sort out the best option for this.

What do I do if my product is not working?

You need to email us with photos attached and a description of the problem so we can sort out the best option for this.